Foxwell campaign site
Refund Policy
Last updated August 19, 2026
Orders are completed by Foxwell
This campaign site does not take payment or hold orders. Returns, cancellations, refunds and warranty claims are handled by the Foxwell store at foxwelldiag.com under the policy presented during checkout.
Before returning a diagnostic tool
Contact support@foxwelldiag.com with the order number, product serial number, reason for return and supporting photos or video where relevant. Do not ship a return until Foxwell support confirms the return instructions and destination.
Software selection and compatibility
NT710 includes one selected vehicle-brand software package. Confirm the required vehicle and function coverage before ordering. Software activation, use, damage, missing parts and return shipping may affect eligibility under the store policy.